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Service

SanThink Will Provide Customer the Best Service.

 

Santhink China manufacturer MID has a service team covered China with professional control methods. Whatever your problem is, we will give you the best answer in time to feel our service conception and enjoy our service for you. What you want is what we need to achieve. Santhink customer service centre focuses on give the best and professional service to every customer now and future.


Order Procedure

(1) Send a mail to us with the following information:
+ category+brand+ style + colors of the goods you need.
+ Quantity you want.
+ Your CONTACT details (Name, Address, Zip code, city, country, E-mail and Telephone NO.)

(2) We will confirm your order with you (with E-mail or MSN) and we will check our inventories in the meantime.


(3) You can remit us money via Bank (T/T) or via Western Union(is faster). 

(4) Upon receipt of the payment, we will ship the packages to the address assigned by you 

(5) 
We will send you the tracking number within 3 days after shipping the packages.

(6) The packages will arrive on your side within several days (always it could arrive faster); It depends on where you are located.

(7) We would appreciate if you give feedback after you receive the packages.

About FAQ

(1) About product:
We supply all kinds of Camera and accessories. Most of them from our own factories, and others get from top manufacturers in this field. We keep inventories all the time, for Video handle、Network andDefend Thieves and burglars and control,We are the company of high and new technique industry in technique、Product development production and sale., we can make the delivery as soon as get your payment.

(2) About the sample:
We can offer some samples for quality test or any other business purpose if you need.,and so we have to receive your payment for samples and their express delivery and then send samples to you. 
The prices of the samples are the same as those on the pricelist. Express delivery charge depends on the quantity of the samples
(3) About quality and warranty: 
We have strict quality inspection system from material to finished products, all products quality is guaranteed. We may replace unqualified products with qualified ones on following order after receiving buyer's unqualified products if it happens.